.How long are shipping times?
your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at 505ssg will have a estimated delivery time that you can find in the product description in which some cases it can take 20 to 30 days depending on supplier.
2. Return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: ever return has a carbon footprint. So just tell us what went wrong. send along a pic, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it or keep it. Have 30 days from date of receiving product for a refund.
3. Can I cancel my order? Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So, if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
4. What happens if I receive the wrong item?
If there's an issue with your order-if it's the wrong size, wrong color, defective, or otherwise not exactly what you wanted-then simply notify us, and we'll give you a refund. You won't be asked to ship the product back to us.
5. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn't get the exact product you expected, just let us know and we'll get you a new one.